Refund policy

Right of Withdrawal

Consumers are entitled to a statutory right of withdrawal of 14 days. The 
withdrawal period begins on the day on which you or a third party named by you 
takes possession of the goods.

To exercise your right of withdrawal, you must inform us (Nordvision-Studio, 
Sporerstieg 6a, 22419 Hamburg, info@nordvision-studio.com) of your decision to 
withdraw from this contract by means of an unambiguous statement (e.g. by email). 
To meet the withdrawal deadline, it is sufficient for you to send the communication 
concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Since our products are individually produced for you using print-on-demand, 
we do not require you to return the item. Upon receipt of your notice of withdrawal, 
we will refund the full purchase price without delay, and at the latest within 14 days 
from the day on which we received the notification of your withdrawal, using the same 
payment method that you used for the original transaction.

If you have any questions regarding your withdrawal, you can contact us at any time at 
info@nordvision-studio.com.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is 
defective, damaged, or if you received the wrong item, so that we can evaluate 
the issue and make it right.