FAQ & Contact
How can we help?
Here you'll find answers to the most common questions. If yours isn't among them, simply write to us.
FAQ
Frequently Asked Questions
How are the prints produced?
Each motif is printed by our printing partner only after you place your order and is shipped directly to you from there.
Which sizes and frames are available?
That depends on the motif. You can see all available sizes and frames on the respective product page. The price adjusts immediately as you make your selection.
How long does delivery take and how much is shipping?
You can find our current delivery times and shipping rates in our Shipping Information.
Can I return my order?
Everything you need to know about cancellations and returns can be found in our Refund Policy.
Which payment methods are accepted?
You can see all available payment methods at checkout.
My print arrived damaged. What should I do?
We're sorry to hear that. Please reach out to us using the form below, ideally including your order number and a photo. We'll take care of it right away.
Contact
Write to us
We read every message personally and will get back to you as soon as possible.